British High Commission in Nairobi
Upper Hill Road
P.O. Box 30465-00100, Nairobi
+254 (0)20 287 3000 / +254 (0)20 2844 000
If you’re in Kenya and you urgently need consular assistance, call +254 (0)20 287 3000/+254 (0)20 2844 000. If you’re in the UK and concerned about a British national in Kenya, contact us on 020 7008 1500.
Monday to Thursday: 7am to 4pm and Friday 7am to 1pm
Local time: Monday to Thursday: 7:45am to 2pm
Closed on Friday (except for emergencies)
Passport collection Opening hours:
2pm to 3pm Tuesday and ThursdayAccess and opening times
What the embassy cannot do for you
The embassy cannot:
• Help you enter a country, if you don’t have a visa or your passport is not valid.
• Pay any bills or give you money (in very exceptional circumstances, which you’ll have to pay back).
• Make travel arrangements for you, or find you work or accommodation.
• Make business arrangements on your behalf.